Hello our beautiful customers, we have a new update regarding our Cash on Delivery (Pay on Delivery) policy.
We love our customers and we always appreciate your patronage, however, we have experienced customers who place orders and confirm to us that their order should be dispatched, but when the package arrives its destination, there is no one to receive it because the customer either isn’t picking up their call, doesn’t have money to pay for it or for some other avoidable reason.
It is important to note that we pay for these items to be delivered to you (wherever you are located), and we also pay for them to be returned back to us. So in cases like this, we lose money. We are a growing business and if we are going to stay in business, we have to make a change. Hence we are adding another step to our Cash on Delivery option.
Customers will still get to pay for the items when it is delivered to them, but for your order to be processed and dispatched for delivery, you will now be required to make a minimum deposit of ₦2,000 upfront via online transfer or direct bank payment; or pay the Delivery Fee upfront via the above means for orders below 10k.
Please note that you can shop and checkout as normal, but after submitting your order, details on how to make this deposit will be displayed to you. Your order will be processed once the deposit is received and confirmed. The full balance of your order will be paid at the point of delivery.
We are sorry for any inconvenience caused as a result of this, but we trust that if you are really interested in buying the item, you won’t mind making the deposit or paying the delivery fee upfront.
Feel free to contact us if you have any questions or Chat us Live using the chat button on the bottom right of your screen.
Thank you for your continued patronage. We appreciate and love you all!